Privacy & Cookie Policy

General

We at MAFFIOLETTI | mobile massage respect your privacy and are committed to protecting your personal information. We comply with the principles of the General Data Protection Regulation (“GDPR”) as well as Italian law. This privacy policy gives you an overview of the type, scope and purpose of the personal data collected, used and processed by us, as well as informing you about your rights regarding this.

First, the use of this website is possible without providing any personal data (information that can identify you).  However, if you wish to get in touch with us or receive special offers through our website, personal data processing may be required. Any collection of personal data occurs entirely on a voluntary basis. This data will not be provided to any third parties unless your express your explicit approval.

Who is responsible for data collection on this website?

Andrea Maffioletti

Via aldo moro 4, Valbrembo

Bergamo 24030

Italia

hello@maffioletti-massage.com

What data do we collect?

We collect personal data when you browse our website and when you fill in one of our forms. This information is used to understand and undertake the services you require as well as to better communication with you, display advertising and analyse how visitors use our website. This data may include:

  • Inventory data (e.g., name or address)
  • Contact information (e.g., e-mail addresses, phone numbers)
  • Content data (e.g., text input)
  • Usage data (e.g., webpages visited, interest in content, access times)
  • Meta / communication data (e.g., device information, IP addresses)

How do we collect your data?

Our website collects data in two ways: First, information is collected by you actively providing us with it, e.g. when entering your data in our booking request/contact forms or sending us an email.

Other data may be collected automatically through our IT system when visiting the website. These are mainly technical data (such as internet browser, operating system or time of page view).

Why do we collect your data?

Part of the data is collected to provide services and respond to your queries when you fill in one of our forms. Other data is collected for statistical purposes such as analysing the performance of our website and to understand how visitors use it. Some data is collected for security and fraud prevention, and to comply with applicable laws and regulations.

What are your rights in regards of your personal data?

The GDPR grants you the following data protection rights:

  • Right to access: You have the right to request information about the personal data we hold on you at any time.
  • Right to rectification: You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
  • Right to erasure: You have the right to request erasure of your personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes, which, if applicable, we will set out for you in response to your request.
  • Right to restriction: Where applicable, you have the right to object to processing of your personal data for certain purposes. This does not include any data we are obliged to keep for administrative, legal, or security purposes, which, if applicable, we will set out for you in response to your request. You always have the right to object to direct marketing at any time without giving reasons.
  • Right to portability: Whenever we process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
  • Right to withdraw consent: You have the right to withdraw your consent to the processing and use of your data completely or partially at any time with future application.

How can you exercise your rights?

If you want to make any of these requests, please contact hello@maffioletti-massage.com. We may need to request specific information from you to help us confirm your identity. You can also lodge a complaint with a supervisory authority in case there is a breach of your data or of your rights.

Security

We consider the security of your personal information to be of the utmost importance.  To support this, physical, administrative, and electronic safeguards to ensure that your information is safe from alterations and misuse have been implemented.  These include secure storage of physical documents, access restriction of electronic files, password protection to access files and third party administration systems and personal information access being limited to Andrea Maffioletti.

SSL encryption

In order to protect your data against unauthorized access by third parties when being transmitted, we secure data transmissions using SSL encryption. This is a standard encryption procedure for online services, particular the internet.

Server Log Files

When you access our website, we collect the following personal data through our internet access logs:

  • Webpage visited
  • Time of access
  • Amount of data sent in bytes
  • Source / reference from which you got to the page
  • Browser used
  • Operating system used
  • Anonymised IP address

The log files are collected and stored to maintain server operation and statistical evaluation for 7 days before being deleted automatically. We do not link these data to certain individuals. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use of our website.

Cookies

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use e.g., the information we collect using cookies and how that information is used and how to control the cookie preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Your consent applies to the following domains: maffioletti-massage.com

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitors, sessions, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors.
_gatThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number of visitors, the source where they came from, and the pages visited in an anonymous form.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-non-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Non-necessary”.
pll_languageThis cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Google Analytics with IP anonymization

In order to understand and analyse user behaviour on our website, we use Google Analytics, a third party analytics tool, to collect non-personal information in the form of various usage and user metrics. These tools and technologies collect and analyse certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, and other similar information.

Please note that on this website, the Google Analytics code is supplemented by “anonymize_ip” to ensure an anonymised collection of IP addresses (so-called IP-masking).   

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the Site.

Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout.

Please see Google Analytics’ Privacy Policy and Terms of Service here: https://policies.google.com

Booking/Contact Form

Should you use our booking or contact form, we will collect the data entered on the form including the contact details you provide to answer your request and any follow-up questions. We do not share this information without your permission.

We will retain the data you provide on the form until you request its deletion, revoke your consent for its storage or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Google Web Fonts

For uniform representations of fonts, this page uses fonts provided by Google. When you open a page, your browser loads the required web fonts to display texts and fonts correctly. For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our website was accessed via your IP address. For more information about the purpose and scope of data collection and processing by Google Web Fonts, please see Google’s privacy policy and Google’s FAQ for more information:
https://policies.google.com/privacy
https://developers.google.com/fonts/faq

If your browser does not support web fonts a standard font from your computer will be used as substitute.

Notification of Changes

MAFFIOLETTI | mobile massage reserves the right to change these conditions from time to time as we see fit and your continued use of the website will signify your acceptance of any adjustment to these terms.  You are therefore advised to re-read this statement on a regular basis.

Last up-dated 01/01/2024